If you lost an item in an ANC terminal, parking garage, or shuttle bus, visit or call our office for assistance. Please be prepared to provide your name, address, phone number and a detailed description of the lost item. Lost and Found items are kept for approximately 60-90 days before being disposed of.
Hours of Operation: 8am – 12pm / 1pm – 4:30pm Mon – Fri
Location: Next to passenger screening area across from the escalators.
Every airline has its own luggage office located downstairs in the Baggage Claim area. If you are missing bags and the airline’s luggage office is closed or for items lost on an aircraft, please contact the airline directly. Here is contact information for all airlines that serve ANC.