Due to the global pandemic the visitor information centers are not staffed, but self-service information is available 24 hours per day.
South (Domestic) terminal visitor information center:
Location: Baggage Claim Level 1, in C Concourse, behind the escalators.
Staffed hours: 9 a.m. to 4 p.m., seven days a week.
Visitor Information Kiosk is located on Level 1, A Concourse, across from Bag Claim No. 4. It is staffed when required. 907.266.2860
North Terminal visitor information center:
Location: Lobby of North Terminal. It is staffed during scheduled flight arrivals. 907.266-2657.